Message Log Tab
The Message Log tab displays all of the messages that are sent to the SCS-VR and stored in the database. Each page can display up to 200 messages.
Receiver Groups and Account Numbers
Receiver Group
Display the panels associated with a receiver group or select All Receiver Groups to list all of the panels. The default selection is All Receiver Groups.
Account Numbers
Enter the account number or range of account numbers to display. If no account numbers are selected, all account numbers are displayed.
Message Log Filtering Options
Filtering with their options may hide any unacknowledged alarms from being displayed in the message log.
Non-Check-in Message—Show messages not related to device check-in, such as alarms and troubles
Check-in Message—Show messages related to device check-in
Decryption Failed—Show messages where communication with a device has not been decrypted
Unrecognizable message—Show unrecognizable messages
Stop Scrolling—Stop the screen from scrolling when new messages arrive
Acknowledge
To acknowledge a message, select it, then press the Acknowledge button or press F6. The acknowledged message will move to the appropriate priority in the message list and return to the list of messages ordered by time.
Note: The Acknowledge button will only be enabled when the message selected requires acknowledgment. For more information, refer to Event Type Sorting.
Message Log Display
When an alarm or trouble message is received, it is displayed in the list highlighted in violet. The messages are listed in descending order, with the most recent at the top. An alert tone will sound and continue to do so until all the unacknowledged alarm and trouble messages have been acknowledged. After messages have been acknowledged, they display in chronological order and are color coded according to message type. For more information, refer to the Event Color Codes table.
Server Column
Displays the name of the SCS-VR server.
Group Column
Displays the group of the SCS-VR server is associated with.
Account Column
Displays the panel account number sending the message.
Type Column
Displays the type of message being sent.
Time Column
Displays the time that the message was received for technical diagnostics.
Message Column
Displays messages for technical diagnostics.
Acknowledge Time Column
Displays the time that messages were manually acknowledged, if applicable.
Event Color Codes
Red— Fire Alarm, Fire Trouble, and Fire Restore
Yellow— Burglary Alarm or Burglary Trouble
Green— Emergency
Gray— Auxiliary 1 and Auxiliary 2
Orange— Supervisory Zone
Light Green— Panic
No Color— System messages and all others that do not require acknowledgment
Priority Sorting
Unacknowledged messages will display in descending order with the most recent at the top. After messages have been acknowledged, they display by priority along with the time and date of acknowledgment. Messages that do not require manual acknowledgment will be displayed with the acknowledged messages.
Event Type Sorting
Immediate event types that require manual acknowledgment are prioritized for display in the following order:
Fire Alarm
Panic Alarms and Ambush (s15)
Burglary Alarm
All Supervisory messages, Panel Tamper (s11), Panel Not Responding (s16), and Panel Substitution (s58)
All Emergency messages
Auxiliary 1 and Auxiliary 2 Alarms
Fire Troubles
Other Fire (clean me, zone fault, etc.)
Other Burglary (zone trouble, zone fault, etc.)
Note: Automatic Recall Test OK (S07) and System Check (S99) will not display in the message log.
Message Log Data
Displayed at the bottom of the window next to Refresh when data is available.
Alarm Count—Total number of alarms in a group
Check-In Count—Total number of check-ins in a group
System Count—Total number of systems in a group
Unclassified Count—Total number of systems that cannot be classified by Alarm Count, Check-in Count, or System Count
Refresh—Manually refresh the message log